Server upgrade maintenance – 1st October 2019 (9.00 CEST)
Dear users, on Tuesday 1st October 2019 at 9.00 CEST, we will perform an upgrade of our servers that will result in better overall servers performance. There is no downtime expected.
Maintenance
Support system maintenance – 10th September 14.00 CEST
Dear users, on Tuesday 10th September 2019 (14.00 CEST), there will be a downtime of about 30 minutes of our support system due to an upgrade. Should you have any issue or problems, please reach… Read More »Support system maintenance – 10th September 14.00 CEST
Warning for WebSockets users – Monday 2nd September 2019
Dear users, on Monday 2nd September 2019, apikey(s) will change due to cluster change (EU) and a new authentication method. If you have any doubts, issues or would like to have more information, please do… Read More »Warning for WebSockets users – Monday 2nd September 2019
Scheduled maintenance Wednesday, 29 May 2019
On Wednesday, 29 May 2019 we will perform a scheduled network maintenance in order to execute upgrades on our network infrastructure resulting in overall performance improvements.
During this two hour maintenance window you may experience API and website connectivity issues for up to 30 minutes. We apologize for any inconvenience caused.
Platform and services will be automatically resumed at its regular stability as soon as maintenance ends.